You’ve probably noticed that most people who start a business from scratch become disheartened when they find out that just knowing how to do something well doesn’t automatically translate to business success. It’s no different starting a cleaning business. The reality they soon discover is that great cleaning is just not enough to build a successful business. They have to learn about how to get work, how to price jobs right, how to get customers to sign contracts, how to manage and build relationships with customers and how to handle issues and complaints as they arise. And the other big issue – how to make sure customers pay on time. If they’re lucky to win enough customers to need extra help, they face the daunting task of recruiting and training. Then they’ll have to learn how to get their staff to clean just as well as they do. This is not to mention all the legislation around OH&S, proper insurances and account management.
There is much more to running a successful cleaning business than just cleaning.
And there’s much more to it than simply having a website, a vacuum and a mop. You’ll need to have excellent marketing, sales, client management, training, staff management and account management skills. If you are weak in any one of these skills, it could spell disaster for your business. This is why having systems, support and a team that provide a clear step by step approach or even handle some of it for you is essential for success. This is exactly what a franchise provides for you. A cleaning franchise allows you to focus on what works because all the hard work has been taken care of for you. Follow the recipe, and you’ll have a great business.