Urban Clean exists for every business owner who’s tired of chasing cleaners, managing complaints, and wondering if the job was even done.
We get it — cleaning should be the last thing you have to worry about. That’s why we built our systems for reliability, backed by technology that gives you full transparency and peace of mind.
With Urban Clean, you speak directly to the decision-maker — an owner-operator who takes personal pride in every site they clean. Someone who cares, who shows up, and who gets it.
We don’t just clean—we take ownership. If something’s not right, we take responsibility and fix it. Fast.
We operate with a No Compromise standard—on quality, communication, and accountability.
We believe in Being a Team, supporting each other and our clients with consistency and care.
We foster a culture of Unparalleled Learning, where we openly share both mistakes and successes to help everyone grow. And above all, we take full responsibility for the work we do — because that’s what trust is built on.
Our Unit Franchise model is a fundamental part of our business, ensuring that every cleaner is invested in the outcome. That means the quality of service is never left to chance — it’s built into the system.
We’re not perfect, but we’re always here. Always improving. Always committed.
That’s what Frustration Free Cleaning looks like.
What We Stand For
Our Vision
To the change the Franchising and Cleaning Industry Forever – A byname for Quality and Success.
Mission Statement
To be the leading choice in commercial cleaning by providing unparalleled service, complete transparency, industry-only practices, exceptional customer communication and unrivalled attention to detail.
Our Values
- We work as a team, getting along to get the job done.
- We follow business principles, practices and protocols that work.
- We are focused on delivering a consistently positive customer experience.
- We learn and share from each other’s mistakes and successes for the benefit of Urban Clean, our customers and our franchisees.
Our Policies
Urban Clean follows a full Integrated Management System in accordance with ISO 9001:2015, AS4801:2001, and ISO 14011:2015. You can find our QSE Policies HERE