It’s no secret that the commercial cleaning business is undergoing a major shift, and business is booming.
Demand for commercial cleaning services has skyrocketed, driven by increasing emphasis on hygiene standards, regulatory requirements, and the push to safeguard public health. The Commercial Cleaning Services industry in Australia is projected to have a market size of $20.1 billion by 2025. Over the next five years, the Commercial Cleaning Services industry in Australia is projected to experience growth. 1
The interior building cleaning industry is seeing remarkable growth.
Interior cleaning dominates the industry as the top product segment, mainly because these contracts are the most profitable. Additionally, the growing construction industry, fueled by new projects and renovations, is opening up significant opportunities for cleaning services. These contracts tend to be the most lucrative, boosting their revenue share compared to other segments.
Greater focus on hygiene standards following COVID-19
The cleaning industry is undergoing a significant shift in demand. The COVID-19 pandemic heightened awareness of virus transmission risks, leading to a surge in demand for specialised cleaning solutions. Post-pandemic, cleaning services experienced a boost in revenue and the number of enterprises. However, during the pandemic, many offices, retail, and hospitality businesses temporarily shut down, canceling cleaning contracts to cut costs. This caused a drop in revenue during 2020-21 as the market adjusted to lockdowns and restrictions. Now that demand has stabilised, commercial cleaning companies are more focused on growth than ever.1
Innovative New Technology
As technology enhances transparency in the cleaning industry, many companies are turning to specialised apps and sensors to boost productivity, and Urban Clean shines with its app, Janiflow. These tools streamline processes, helping businesses cut down on labor demands, though they do require a notable investment in software and IT equipment. Luckily, Urban Clean franchisees get instant access to Janiflow, an exclusive app that simplifies operations for both owner-operators and clients, fostering transparency, communication, and efficiency.
Focus on Sustainability
States along the east coast of Australia, with their bustling urban centers, numerous shopping malls, office buildings, and public transport hubs, account for nearly 80% of industry establishments. Australian businesses are increasingly adopting green commercial cleaning practices, driven by regulations, stakeholder expectations, and a focus on sustainability. Advancements in technology and sustainable methods are propelling this shift, with companies prioritising energy-efficient equipment and eco-friendly cleaning products to minimize their environmental impact. 2
Forecasted Trends for 2025
Trends for 2025 emphasize eco-friendly cleaning products, health priorities shaped by the pandemic, sustainable packaging, smart cleaning tech, automation, private labels, multi-purpose products, subscription models, workforce solutions, and resilient supply chains. These shifts reflect the industry’s focus on innovation, efficiency, and environmental responsibility. Over the past five years, industry revenue has been highly volatile due to the pandemic’s impact, causing an unusual spike. However, demand is expected to stabilise in the next five years, leading to reduced revenue volatility.
If you’re considering investing in a new business within a booming, recession-proof industry, an Urban Clean Unit Franchise could be a great option. Urban Clean provides Unit Franchise owners with guaranteed ongoing contracts*, custom-built technology for seamless quality control and client satisfaction, and top-notch training and support. *T&C’s apply.
If You’re Tired of Chasing Cleaners — We’re Here
If you’re a business owner who’s had enough of the stress, the follow-ups, and the uncertainty, we’re here to help. Urban Clean delivers reliable, consistent, high-quality cleaning — without the frustration. Let us take it off your plate so you can get back to running your business. Let us handle the cleaning and take it off your to-do list — just click here!
And if you’re someone who’s ready to take ownership of your future, we’d love to talk. Whether you’re looking for a flexible income or ready to build a business that scales, our franchise model gives you the tools, training, and support to succeed. Click here to connect with us.
1 Callum Francis Commercial Cleaning Services in Australia – Market Research Report (2015-2030)
2 The Advanced Group Green Commercial Cleaning: Why Australian Businesses Switch
