Urban Clean offers industry-leading cleaning programs for a variety of businesses and industries.
We offer flexible solutions, working with you to tailor a bespoke solution designed to suit your needs.
We use purpose-built technology to ensure our services consistently exceed client expectations.
When you choose Urban Clean for your office and commercial cleaning, you receive a dedicated team of cleaners with experience and dedication to providing you personalised, quality service.
Working to strict regulatory compliance – including our own ISO accreditation and Integrated Management System – our cleaners understand the importance of thorough and efficient cleaning methods; correct application and dilution; and cross-contamination avoidance.
We will tailor a solution specifically for your business, goals, needs and budget.
Urban Clean offers cleaning solutions for:
- INFECTION CONTROL TESTING AND CLEANING
- EDUCATION FACILITIES
- OFFICE AND COMMERCIAL CLEANING
- RETAIL CLEANING
- MEDICAL CENTRE CLEANING
Five Stars! The team is amazing and truly strive for excellence. Thank you very much for keeping our office clean and presentable.
— Carla
DTS Group
Thank you so much for the OUTSTANDING service. Very happy with Urban Clean and would highly recommend them to anyone looking for a fantastic office cleaning service!
— Michelle
Aria Technologies
I just wanted to thank you very much for cleaning our offices. We are extremely happy with the job you do. Couldn’t be more pleased in fact!
— Marie
Powers Accountants
Just wanted to say this place has been in the cleanest condition I’ve ever seen it! Please pass on my thanks to your team. I really appreciate the hard work.
— Kat
Boom Entertainment
Great job!! We are all very happy. It is nice to come into a clean office again.
— Christina
Alcoa Wheels
Urban Clean is a top notch service with the best cleaners.
— Melissa
PBF
We would like to thank you for all your hard work, keeping our office sparkling clean!
— Vashte
Airport Consultancy Group
We are very happy with Urban Clean’s service. They came highly recommended to us. They have cleaned us for some years now and it’s always beautifully done, no issues, and they’re very trustworthy.
— Jo
Axis Campaigns
Never been so happy to arrive at work on Monday! I couldn’t believe how clean and perfect it is.
— Pat
Mr Scaffold
From the very first meeting Urban Clean came across as very professional. They listened and identified our needs almost immediately. Their service has been so good, and their attention to detail exceptional. Every part of their business has been characterised by a lot of care. They are a 10/10 business, from their consultation, to their pricing, their professionalism, to the way their staff conduct themselves and the quality of their service.
— Lolissa
Silver Chef
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Great quality cleaning comes down to Training, Checklists and Auditing.
All of our franchisees undergo intensive on and offsite training.
We employ a double checklist system to ensure cleaners are always doing what’s required as well as paying attention to items especially important to you. Our auditing ensures you always get the top notch service you deserve.
No. Franchisees are not allowed to subcontract any of their work. More than 90% of our franchisees do all of their work themselves. And just like our franchisees, staff of any franchisee must successfully complete the Urban Clean Academy training, have police clearances and character checks.
Janiflow notifies you of arrival and departure times of your cleaners. You’ll also receive a pdf report that itemizes everything your cleaner did including photos of the cleaners themselves with their id tags. Cleaners also get alerted of any action items specific to your clean for that night.
In the future Janiflow will even allow you to select your cleaners based on their reviews and ratings.
We’re big on being proactive about our cleaning. So we don’t just wait around until we hear from you. Our franchisees are eager to know if they’re doing a great or if there are areas for improvement. This way we can ensure you always get the level of service that you deserve.
We fix our prices for a year. But our agreements are always performance based. We rely on the quality of our service to you not the letter of a contract to keep your business.
We clean at a fixed monthly price. We spend as long as it takes to complete the job according to your requirements. We are more than happy to provide you with estimated cleaning times on your proposal, but we do not charge at hours cleaned.
Yes. Should you not be 100% happy with a clean we do, we’ll fix it the next day at no cost to you. Should you decide to change cleaners because you feel our cleaning is not up to scratch, we’ll pay for the first two weeks of your new cleaning service.
