Commercial cleaning is one of those industries everyone uses but no one really thinks about. It’s the too quiet kid in the corner of the Australian economy: not flashy, not loud, not trying to be the next big thing… yet somehow always making money. While everyone else is chasing cafés, gyms, online stores, and whatever business idea is trending this week, commercial cleaning just keeps doing what it’s always done: showing up, getting paid, and staying stable no matter what the economy is doing. It’s not glamorous, but it’s dependable in a way most industries can only dream of.

The funny thing is, the stability isn’t even a secret. Every office, school, medical centre, warehouse, and government building in the country needs cleaning, and they need it every week, recession or not. Demand doesn’t dip because interest rates rise or because consumer confidence is low. It’s essential work, and essential work doesn’t wobble. That’s why the sector keeps growing even when everything else feels shaky, it’s tied to compliance, hygiene, and basic human necessity, not trends or moods.

Commercial Cleaning: A Stable Industry Hiding in Plain Sight

On the surface, commercial cleaning has a reputation for being “boring,” but the economics are anything but. The industry is worth billions, and it grows steadily because it’s built on recurring contracts and predictable routines. Businesses don’t get to skip cleaning because they’re having a slow month. They clean because they have to… for safety, for compliance, for their staff, for their customers. That’s why the sector keeps expanding even when retail, hospitality, and consumer‑driven industries are struggling to stay afloat.

What makes it even more interesting is how invisible it is. People don’t talk about commercial cleaning the way they talk about cafés or gyms or e‑commerce, even though the money is better and the risk is lower. It’s a blind spot — a big one — and the people who step into it early tend to do very well. Not because they’re lucky, but because they’re choosing a business model that isn’t built on hope or hype. It’s built on necessity.

Insider Secret: Saturated Market Is a Very Good Thing

A lot of people look at the number of cleaning businesses out there and think, “Oh, it must be saturated.” But in commercial cleaning, a crowded market is actually a sign of strength. There are thousands of operators because there is room for thousands of operators. Every suburb, every industrial estate, every office block has its own ecosystem of cleaning needs, and the demand is so broad and so consistent that businesses can grow without stepping on each other’s toes.

It’s the opposite of industries where everyone is fighting over the same customers. In commercial cleaning, the work is everywhere, and it renews itself week after week. That’s why the industry stays resilient through economic shocks. It doesn’t rely on impulse spending or seasonal trends. It relies on the simple fact that workplaces need to be clean — always.

Simple Work, Surprisingly Sophisticated Economics

People hear “cleaning” and picture mops and buckets, but the real value sits in the business model. Commercial cleaning is built on recurring revenue, predictable labour, low overheads, and systemised workflows. It’s the kind of business where you can forecast your income months in advance because the contracts are locked in and the work repeats on a schedule. That level of predictability is rare in small business, and it’s one of the reasons people who get into commercial cleaning often stay for the long haul.

The simplicity of the work is actually part of the appeal. You’re not reinventing the wheel every day. You’re not dealing with the emotional labour of retail or the volatility of hospitality. You’re running a business that is easy to understand, easy to operate, and surprisingly scalable once you have the right systems in place. And that’s exactly where Urban Clean comes in.

Where Urban Clean Fits Into This Blind Spot

Urban Clean didn’t become one of Australia’s largest commercial cleaning networks by accident. It grew because it took a stable industry and built a model that removes the messy parts — the guessing, the chasing, the “figure it out yourself” chaos, and replaces them with systems that actually work. It’s the grown‑up version of a cleaning business: structured, supported, and designed for people who want a business that fits into their life, not one that takes it over.

What makes Urban Clean stand out is how accessible it is. You don’t need to be a salesperson or a natural entrepreneur or someone with a business degree. You just need to be someone who wants stability, structure, and a clear path to growth. The model is built to meet you where you are and help you scale from there.

A Turnkey Business That Doesn’t Make You Start From Zero

Most people fail in business because they start with nothing. No clients, no systems, no support, no idea what to do first. Urban Clean removes that barrier completely. When you join, you’re stepping into a business that’s already built: the systems are in place, the processes are mapped out, and the support is ready from day one. You’re not wandering around in the dark trying to figure out how to get your first client.

The biggest difference? Urban Clean provides guaranteed upfront contracts (T&Cs apply). That means you’re not starting with an empty calendar and a prayer. You’re starting with real work, real revenue, and real momentum. It’s like walking into a house where the furniture is already set up and the fridge is stocked — you just turn the lights on and get going.

Systems That Let You Scale Instead of Drowning You

Urban Clean is built for people who want to grow without burning out. Everything is systemised — quoting, onboarding, quality control, team management, client communication…. so you’re not reinventing the wheel every time something happens. The structure is already there, and it’s been refined over years of real‑world experience across Australia.

This is the difference between owning a business and being owned by one. When the systems are strong, you can step back, hire a team, and scale without losing your mind. You’re not stuck doing everything yourself. You’re running a business that’s designed to grow with you, not drain you.

Janiflow: The Tech That Stops the He‑Said‑She‑Said

Most cleaning businesses still run on paper checklists and crossed fingers. Urban Clean built Janiflow so franchisees don’t have to. It gives you real‑time visibility over every job, every site, every clean. Clients can see exactly what was done and when, and you can see exactly what your team is doing without chasing anyone for updates.

This level of transparency removes the single biggest pain point in the industry: miscommunication. No more awkward conversations. No more “I thought they did it.” No more confusion. Everyone sees the same truth, and that clarity becomes a competitive advantage. In an industry still operating like it’s 1998, Janiflow is a game‑changer.

Support That Actually Feels Like Support

Some franchises promise support and then disappear the moment you sign. Urban Clean isn’t like that. The culture is collaborative, not competitive. Franchisees share wins, share solutions, and genuinely want each other to succeed. Master franchisees mentor new owners, and the network feels more like a community than a hierarchy.

This is why franchisees grow faster than independents. Not because they’re superhuman, but because they’re not doing it alone. When you have people in your corner who’ve already walked the path, everything becomes easier; the decisions, the challenges, the growth.

The Quiet Truth

Commercial cleaning is one of the most stable, misunderstood, opportunity‑rich industries in Australia. Urban Clean takes that stability and layers on structure, technology, support, and guaranteed upfront contracts so everyday people can step into a business that actually works in the real world. It’s not glamorous. It’s not trendy. It’s not a “dreamer’s business.” It’s a smart business — the kind that quietly pays off mortgages, replaces salaries, and gives people their time back.

Most people assume the biggest cost of starting a business is the money you put in. It’s not. The real cost is the months you lose trying to figure things out alone, the stress of not knowing what you’re doing yet, and the mistakes you make simply because no one showed you the easier way. Going solo means paying for every lesson twice: once in dollars, and once in emotional bandwidth.

Stepping into a commercial cleaning franchise like Urban Clean removes that entire layer of uncertainty. You’re not building a business from scratch, you’re stepping into one that’s already been built, tested, refined, and proven across Australia. The systems are there. The brand is there. The contracts are there. The training and support are there. Instead of spending your energy trying to invent the wheel, you get to spend it actually moving forward. That’s the real shortcut: not skipping the work, but skipping the unnecessary struggle that stops most people before they ever get traction.

If You’re Tired of Chasing Cleaners, We’re Here

If you’re a business owner who’s had enough of the stress, the follow-ups, and the uncertainty, we’re here to help. Urban Clean delivers reliable, consistent, high-quality cleaning, without the frustration. Let us take it off your plate so you can get back to running your business. Let us handle the cleaning and take it off your to-do list, just click here!

And if you’re someone who’s ready to take ownership of your future, we’d love to talk. Whether you’re looking for a flexible income or ready to build a business that scales, our cleaning franchise model gives you the tools, training, and support to succeed. Click here to connect with us

Every major transformation begins with a single decision. Not luck. Not perfect timing. A decision. Urban Clean Founder and CEO Damien Boehm is a powerful example of how one choice, made with conviction, can completely redirect the course of your life. Today, he leads one of Australia’s fastest‑growing commercial cleaning franchises, with more than 150 franchisees and international expansion underway. But his journey didn’t begin with success. It began with clarity, humility, and a willingness to see opportunity where others might see failure.

A Challenging Start That Sparked a Turning Point

Damien grew up in Adelaide and, like many entrepreneurs, spent years searching for direction. After university, he travelled, explored different paths, and eventually entered property development. The venture failed, and the experience was confronting in a way that forces you to reassess everything you believe about yourself and your future. Yet in the middle of that uncertainty, he noticed something important: he already had a small cleaning business running quietly in the background. It wasn’t glamorous, and it wasn’t the “big idea” he thought he needed, but it was real, reliable, and full of potential. That moment of clarity became the turning point. Instead of spiralling or chasing the next shiny opportunity, Damien recognised that the commercial cleaning business he had been treating as a side project was actually the most stable and scalable thing in his life. He realised he didn’t need to reinvent himself. He needed to focus on what was already working.

The Moment He Saw the Opportunity Right in Front of Him

When the property venture collapsed, Damien suddenly saw the commercial cleaning business with fresh eyes. It had been there all along, steady and dependable, waiting for someone to take it seriously. He realised that success doesn’t always come from chasing something new; sometimes it comes from committing to what is already in your hands. That shift in perspective changed everything. Instead of being distracted by trends, noise, or the pressure to find a “big idea,” he made a decision: he would go all‑in on the cleaning business. This was the moment he understood something most people overlook. Wealth is built through focus, not fragmentation. When you commit to one path and make it exceptional, momentum follows. That single decision became the foundation of everything Urban Clean would eventually become.

Focus Became His Superpower

Once Damien committed, he stopped treating the commercial cleaning business like a side hustle and started treating it like the vehicle that could change his life. With that mindset shift, he began improving every part of the business with almost obsessive attention. Customer service became a competitive advantage. Processes were refined until the business ran smoothly and predictably. Sales systems were built so clients came in consistently. Operations were systemised so the business could scale without chaos. Piece by piece, he transformed a simple commercial cleaning business into a high‑performance machine. This period of intense focus became the backbone of Urban Clean’s future franchise model. It proved that when you stop scattering your energy and start building with intention, the results compound faster than you expect.

From Small Business to National Franchise

Urban Clean’s growth was not accidental. Damien built the franchise using a structured, scalable model designed to help franchisees grow quickly with low overheads and strong support. His approach stood out in an industry known for inconsistency. He focused on professionalism, training, and predictable results, and the market responded. Today, Urban Clean operates across Australia, services thousands of commercial clients, supports more than 150 franchisees, and is expanding into New Zealand and the United States. All of this traces back to one decision: to back himself and focus.

Innovation That Redefined an Industry

Damien didn’t just build a franchise; he modernised how commercial cleaning operates. One of his standout innovations is Janiflow, a custom‑built app that tracks cleaning work in real time. This level of transparency and systemisation is rare in the industry and has become a major competitive advantage. His franchising philosophy and founder story are now featured in his book Clean Up with Franchising, where he shares the systems, mindset, and principles that shaped Urban Clean’s success.

Why His Story Matters Today

Damien’s journey shows that success doesn’t come from perfect timing or perfect conditions. It comes from clarity, focus, and the willingness to back yourself even when the path isn’t glamorous. His decision to commit to the opportunity already in his hands didn’t just change his life, it created a pathway for hundreds of franchisees across Australia to build stable, scalable businesses of their own. Urban Clean’s growth is the ripple effect of one moment of clarity in 2008.

Your Turning Point Could Be Today

Damien’s story proves that you don’t need perfect timing, perfect confidence, or perfect conditions to change your life. You need a decision — one bold step that shifts your trajectory. Whether you’re considering business ownership, a career change, or a new direction entirely, the question becomes simple: what decision could change your life today?

To explore the systems, mindset, and philosophy behind Urban Clean’s success, you can download the first chapter of Clean Up with Franchising completely free. Inside, Damien shares how he rebuilt his life after failure, the systems that power Urban Clean, the mindset shifts that create real business momentum, and the principles he teaches franchisees today.

Get the Full Digital Book for Just $9.95

If the first chapter resonates, you can unlock the full digital version of Clean Up with Franchising for only $9.95 — a practical, inspiring guide for anyone considering franchising, business ownership, or a new direction in life. Click here to buy now.

Book a Blueprint Call

If you’re exploring business ownership and want clarity on whether an Urban Clean franchise could be the right vehicle for your goals, you can book a Blueprint Call. It’s a simple conversation designed to help you understand the model, the support, the earning potential, and whether this path aligns with the life you want to build. No pressure, no hard sell — just a clear, honest look at what’s possible.
Click here to get started.

Most people who start researching a cleaning franchise aren’t chasing a fantasy. They’re chasing stability. They want income they can count on, support that actually exists, and a business model that doesn’t fall apart the moment life gets chaotic. Plenty of brands promise that. Almost none deliver.

Urban Clean does, not because of hype, but because it’s built like a real business, not a dream. Systems. Technology. Transparency. A culture that actually wants people to win. In a world where everything feels shaky, that matters more than ever.

Australia Is Getting More Expensive, and People Are Feeling It

Living in Australia right now feels like trying to outrun a treadmill that keeps speeding up. Petrol is over $2 a litre. Groceries cost more every week. Housing is drifting into fantasy‑land. Even public school now comes with a four‑figure bill before you’ve bought a lunchbox. Insurance, medical costs, utilities, everything is rising faster than wages.

And the data backs it:

• 60% of Australians say they’re underpaid
• 70% say their salary hasn’t kept up with the cost of living
• 40% are actively considering leaving their job

People aren’t unmotivated. They’re stuck in a system where fixed wages can’t keep up with rising expenses. That’s why so many Australians are quietly looking for something more stable, more scalable, and more in their control.

What they don’t expect is that the answer is commercial cleaning, an outsider industry hiding one of the most predictable, recession‑proof income models in the country.

The Industry No One Expected to Be the Safe Bet

Taking a chance on a commercial cleaning franchise is a real, calculated risk, but it’s one that can offer a real return. And sometimes the smartest move is stepping outside the usual paths and choosing something that actually works in the real world.

Commercial cleaning isn’t glamorous. It’s not trendy. It’s not the kind of business people brag about at barbecues. But it is essential, stable, and built on long‑term contracts that renew and stack.

Founded in 2008 by Damien Boehm, Urban Clean has grown into one of Australia’s largest locally owned commercial cleaning networks. But the interesting part isn’t the size, it’s the structure. Urban Clean grew by turning everyday people into confident business owners, even if they’d never run a business before.

Technology That Removes Guesswork (Not Adds More)

Most cleaning franchises still run on paper checklists, text messages, and crossed fingers. Urban Clean doesn’t. Its custom‑built app, Janiflow, gives franchisees real‑time reporting, quality control, and site visibility, the kind of operational clarity most small businesses never get.

Clients can see exactly when a clean was completed, what was done, and whether standards were met. Franchisees get transparency, not assumptions. Everything is logged, tracked, timestamped, and visible.

In a $12 billion industry, that level of visibility is a genuine competitive edge.

A Culture That Actually Supports Growth (Not Just Sells It)

Some franchises talk about support. Urban Clean lives it.

Master franchisees mentor new owners. Franchisees share wins, challenges, and solutions. There’s no territorial energy, no “sink or swim,” no silent competition. It’s collaborative, not cutthroat, and that’s rare in an industry supporting 90,000+ Australians.

This culture is one of the reasons Urban Clean has cleaning franchisees who scale to six‑figure incomes within two years. Not because they’re unicorns, because they’re supported, guided, and surrounded by people who want them to win.

This is the Secret Sauce: Recurring, Renewable, Stackable Income

Here’s the part most people don’t realise: commercial cleaning isn’t like other small businesses.

You’re not chasing customers. You’re not hoping for sales. You’re not starting from zero every month.

Workplace cleaning is essential, budgeted, and compliance‑driven. Every business, from offices to medical centres to warehouses, already has a line in their budget for cleaning. It’s not optional.

And they don’t book casually. They sign 12‑month or 24‑month contracts.

That means predictable, recurring income that renews and stacks. Every new contract sits on top of the last one, creating income that compounds month after month.

This is why some Urban Clean franchisees are earning $20,000+ a month, and not because they’re lucky, but because the model is built on stability, not hope.

Half of Australian Businesses Are Unhappy With Their Current Cleaner

This is the industry’s dirty secret: 50–60% of Australian businesses are dissatisfied with their current cleaning provider. Not mildly annoyed, genuinely unhappy.

The reasons are always the same:

• missed tasks
• no communication
• no accountability
• no visibility
• no proof of work

Urban Clean flips this completely.

Instead of walking in with a generic checklist, we start by asking the client what they actually need. Then we build the cleaning plan around that, not around what’s easiest for us.

And we back every clean with real‑time photos, timestamps, and site reports through Janiflow. Clients can see exactly who showed up, what was done, and when the team left.

It’s simple. It’s transparent. And it’s why clients stay.

Built for Commercial, Not Domestic, And That Changes Everything

Residential cleaning is unpredictable. Clients cancel. Budgets shrink. Schedules change.

Commercial cleaning is different.

Offices, medical centres, schools, retail spaces — they all need cleaning every week, recession or not. Since 2020, demand for commercial cleaning has increased by 25%+, and it’s not slowing down.

Urban Clean sits right in the centre of that demand. Franchisees benefit from recurring revenue, long‑term contracts, and clients who rely on them always, not just when things are going well.

It’s stable, essential, and built for the real world.

A National Brand With Local Ownership (The Sweet Spot)

Urban Clean operates across Brisbane, Sydney, Melbourne, Perth, Adelaide, and beyond, but it’s still proudly Australian‑owned.

That combination matters.

Franchisees get the strength of a national brand with the agility and understanding of a local business. It’s not a faceless corporation. It’s a network of people who know the Australian market, understand Australian businesses, and build systems that work in Australian cities, not overseas.

The Bottom Line: A Franchise Built for Real Life

Urban Clean works because it’s built for real life, the life where petrol is over $2 a litre, groceries cost more every week, and public school somehow costs over $1,000 a year.

It’s built for people who are tired of feeling stuck, tired of feeling underpaid, and tired of watching their expenses rise while their salary stays still.

It’s built for people who want:

• stability without sacrificing their family
• flexibility without losing income
• growth without gambling everything they’ve worked for

Urban Clean gives everyday Australians a business model that actually makes sense: predictable income, real support, long‑term contracts, and a community that wants you to win.

In a world that’s getting more expensive by the month, this isn’t hype, it’s a practical path forward. A cleaning franchise that genuinely supports your life, not the other way around.

If You’re Tired of Chasing Cleaners, We’re Here

Reliable, consistent, high‑quality office cleaning that makes your workplace feel better the moment you walk in. Let us take it off your plate so you can get back to running your business. Click here to get started.

Thinking About Starting Your Own Business?

If you read this and thought, “I notice those details too,” you might be exactly the kind of person who thrives as an Urban Clean franchisee. We give you the systems, support, and structure to build a business you can be proud of; one clean, calm, organised space at a time. Click here to find our more about an Urban Clean Franchise.

Sources

Clean Up With Franchising – Damien Boehm Profile (Founder background, franchising timeline, business growth)
IBISWorld – Commercial Cleaning Services in Australia (Industry size, demand trends, contract structures, recession‑resilience)
WorldMetrics – Australia Cleaning Industry Statistics 2026 (Market value $14.3B, employment figures, growth rates, consumer behaviour)
TrustedCleaner Australia – Commercial Cleaning Industry Statistics & Trends (Industry size $8.8B commercial segment, employment numbers, demand drivers)
Australian Bureau of Statistics (ABS) – Cleaning Services Industry Data (Employment, income, industry structure under ANZSIC classifications)
Jobs & Skills Australia – Vacancy Report 2024 (Labour market pressure, job vacancy trends, cleaner demand context)
Franchise Wisely – Urban Clean Profile (Founded 2008, national footprint, Janiflow technology, franchise model)

All week you’re stretched thin, work demands, family needs, financial pressure, time pressure… and by the time Sunday arrives, you’re only just starting to feel human again. You sit outside with a coffee in the sun, the cat curls up on your lap, the dog waits by the door for the park, the kids ask to go to the beach… and for a moment, everything feels soft and peaceful.

Then the thought of Monday lands. The inbox. The deadlines. The pressure. The pace. The version of you that has to switch back on. That emotional whiplash is why Mondays feel so heavy… not because you’re weak, but because your life has no buffer, no margin, no breathing room.

The Real Reason Mondays Feel Like a Wall

Mondays hit hard because they represent the return to a life that’s running you instead of supporting you. When your income is unpredictable, your workload is chaotic, or your job drains more than it gives, Monday becomes a symbol of everything you’re carrying. Even people who like their jobs feel it, but it’s especially sharp for those who are burnt out, misaligned, or craving more control over their time.

It’s not a personality flaw. It’s a psychological response to modern work. When you finally slow down on Sunday, your nervous system has space to process what you’ve been pushing aside all week. That’s why the heaviness shows up right when you’re trying to rest.

What That Monday Feeling Is Trying to Tell You

That sinking feeling isn’t random, it’s information. It’s your mind signalling that something in your work life isn’t fitting anymore. It might be the workload. It might be the culture. It might be burnout. Or it might be the quiet desire for more autonomy, more stability, more time, or simply a different kind of life.

Mondays hit hardest when you feel like you’re living reactively instead of intentionally. When you’re constantly catching up instead of moving forward. When you’re surviving the week instead of shaping it.

Step One: Get Honest About What’s Not Working

Before you jump to “I need a new job,” it helps to understand the friction. Sometimes it’s the role. Sometimes it’s the industry. Sometimes it’s the realisation that you’ve outgrown a job that once fit you perfectly.

Notice what drains you. Notice what energises you. Notice whether you crave more stability or more freedom, more structure or more flexibility. These small observations are the beginning of clarity, and clarity is the beginning of change.

Step Two: Explore Options You’ve Never Considered

Most people assume that changing their work life means taking a huge risk, quitting their job, retraining, starting from scratch. But there’s a whole category of industries that sit quietly in the middle: structured, supported, proven, and surprisingly stable. It may not be your chosen industry, but that doesn’t mean that your skills aren’t valuable there. This is where franchising lives, and yes, that includes a commercial cleaning franchise.

Commercial cleaning isn’t glamorous, but it is consistent, recession‑resistant, and built on recurring demand. An Urban Clean commercial cleaning franchise is designed to be low‑risk, with guaranteed contracts to get you started (T&Cs apply), purpose‑built technology like Janiflow to simplify operations, and full training and support so you’re not figuring things out alone. Many franchisees are everyday Australians who wanted a change, and are now earning up to five figures per month. Per month.

Step Three: Start With Momentum, But With a Safety Net

When you join Urban Clean, you’re not standing at the bottom of a mountain staring up. You’re stepping into a real business with real clients, real work, and real revenue from day one. No begging for opportunities. No hoping someone takes a chance on you. No waiting for the stars to align.

You start with momentum, and momentum is everything. It’s the difference between “I hope this works” and “I’m already earning.” Urban Clean’s operational system has been refined across hundreds of franchisees. It’s predictable. It’s repeatable. It’s designed to deliver results. And the people who follow the system closely are the ones making genuinely impressive income, not pocket money, but life‑changing revenue driven by recurring contracts that stack month after month.

Step Four: Build a Business That Grows With You

One of the biggest advantages of a commercial cleaning franchise is scalability. Many small businesses trap their owners in the day‑to‑day grind, leaving no room to grow. Urban Clean is designed differently. Franchise owners can start small and expand at their own pace, adding team members, taking on larger contracts, and building a business that grows beyond their own labour.

And with Janiflow, the purpose‑built app that handles scheduling, communication, job tracking, invoicing, and quality control, you’re not drowning in admin. You’re running a streamlined operation that gives you back hours of your life every week.

Step Five: Build With Support, Not Stress

People don’t just buy a franchise; they join a community. Urban Clean franchise owners have access to mentors, peers, and a support network that understands the challenges and celebrates the wins. That sense of belonging is one of the most underrated factors in long‑term business success. When you’re not alone, you’re far more likely to keep going.

And because you don’t have to quit your day job until you’re ready, you can build your financial buffer without blowing up your life to do it.

Imagine a Different Kind of Monday

Imagine waking up on Monday without the knot in your stomach. Imagine having coffee in the sun without rushing. Imagine taking the dog to the park or the kids to the beach on a Sunday without the creeping dread of the week ahead. Imagine a life where your income is predictable, your schedule is flexible, and your work supports your wellbeing instead of draining it.

That’s what stability feels like. That’s what recurring revenue creates. That’s what a commercial cleaning franchise can unlock: time, control, and a life that doesn’t hit you like a wall every Monday.

When You’re Ready to Explore a Better Monday

If Mondays have been hitting harder lately, it might be time to explore options that give you more stability, more control, and a work life that actually fits. A commercial cleaning franchise with Urban Clean is one of those paths, low‑risk, backed by guaranteed contracts (T&Cs apply), supported by proven systems, and designed so everyday Australians can build something solid for themselves.

Ready to Take Control of Your Future? Start With Urban Clean.

If you’re tired of being undervalued, underpaid, or stuck in a job that doesn’t reflect your potential, now is the moment to change it. Urban Clean has helped hundreds of everyday Australians step into business ownership with confidence — and you can be next. Our proven systems, world‑class training, and ongoing support give you everything you need to build a successful cleaning franchise without doing it alone.

Your future won’t change by waiting. It changes when you take the first step. Enquire today and discover how Urban Clean can help you build a business that finally works for you — not the other way around. Click here to get in touch.

Most people think small businesses fail because the owner “didn’t work hard enough.” But anyone who’s ever run a business knows the truth: effort isn’t the problem, uncertainty is. When your income swings from great one month to terrifying the next, it doesn’t matter how passionate, skilled, or committed you are. You’re building on sand.

In Australia, nearly 4 in 10 small businesses won’t make it past their fourth year, and one of the biggest reasons is simple: their revenue is unpredictable. No matter how good the product is, no matter how much heart the owner pours in, a business that can’t forecast its income is a business that’s constantly fighting for survival.

Commercial cleaning franchises live in a different universe entirely. This industry runs on recurring contracts, long-term clients, and essential services that don’t disappear when the economy wobbles. Predictability isn’t a luxury here, it’s the foundation. And for people who are tired of riding the feast‑or‑famine rollercoaster, that stability is the difference between burning out and finally building something that lasts.

Why Predictable Contracts Change Everything

Commercial cleaning is one of the few industries where clients don’t just buy once, they buy again and again, often for years. Australian businesses outsource cleaning because it’s essential, not optional. Offices need to be cleaned. Schools need to be cleaned. Medical centres definitely need to be cleaned. Even during economic downturns, demand doesn’t disappear.

The industry’s scale reflects this stability. Australia’s commercial cleaning sector generated $20.1 billion in revenue in 2025–26, supported by more than 44,000 businesses and 209,000 employees nationwide . Analysts expect continued expansion into 2026 and beyond as hygiene expectations remain high and sustainability becomes a core requirement for tenders.

For franchisees, this means building a stable base of recurring revenue that compounds over time. Instead of chasing one‑off sales or hoping for seasonal spikes, a cleaning franchise gives you a business model where income is structured, reliable, and forecastable. It’s the opposite of the “feast or famine” cycle that drains so many small business owners.

Urban Clean’s model is designed around this exact principle. Franchisees aren’t left to “figure it out.” They’re supported with quoting systems, lead generation, training, and operational tools that turn unpredictable income into a structured, reliable business. When you remove guesswork, you create longevity, and that’s why commercial cleaning franchises consistently outperform many traditional small businesses.

The Hidden Cost of Unpredictability (and Why It Breaks Businesses)

Unpredictable income doesn’t just affect your bank account, it affects every decision you make.

• You hesitate to hire because you’re not sure you can sustain wages.
• You avoid investing in better equipment or systems because you’re worried the money won’t be there next month.
• You under‑quote out of fear of losing work, even when it destroys your margins.
• You overwork to compensate for instability, hoping effort alone will fix the problem.
• You make reactive decisions instead of strategic ones because you’re trying to survive the next month, not plan for the next year.

This is the silent killer of small businesses. Not lack of effort. Not lack of skill. Lack of predictability.

A commercial cleaning franchise removes that instability by giving you contracted, recurring revenue. You’re not guessing. You’re not hoping. You’re not refreshing your bank account wondering if this is the month everything falls apart. You’re operating with clarity, and clarity is what allows a business to grow.

The Australian Cleaning Industry Is Built for Stability

The cleaning industry in Australia continues to grow, driven by essential demand from commercial, industrial, and healthcare sectors. Unlike industries that rely on trends, foot traffic, or discretionary spending, commercial cleaning is tied to compliance, hygiene standards, and workplace safety.

The broader cleaning services market, including commercial, residential, and institutional, was valued at AUD 18.97 billion in 2025, with forecasts projecting growth to AUD 31.20 billion by 2035 at a CAGR of 5.1% . This growth is fuelled by sustainability requirements, population expansion, and the ongoing outsourcing of cleaning services across government, healthcare, and education.

Meanwhile, the commercial cleaning sector alone supports over 44,000 businesses and 209,000 workers, making it one of the largest and most resilient service industries in the country .

Businesses can cut back on marketing, travel, or training, but they cannot cut back on hygiene. That’s why the industry remains strong even when other sectors struggle.

For franchisees, this translates into a business that doesn’t rely on luck, timing, or market trends, it relies on consistency. And consistency is the foundation of a business that lasts.

Why Commercial Cleaning Franchises Don’t Have To Fail

The myth is that small businesses fail because the owner didn’t work hard enough. The truth is that most fail because the model they chose was unpredictable from day one.

A commercial cleaning franchise flips that reality on its head.

With recurring contracts, essential demand, and a proven operational system, franchisees can build a business that grows steadily instead of chaotically. Urban Clean’s model is built specifically to remove the instability that sinks so many small businesses and replace it with structure, support, and predictable income.

When you choose a business model designed for stability, you’re not gambling on your future. You’re building it. One contract, one client, one predictable month at a time.

If You’re Tired of Chasing Cleaners, We’re Here

Reliable, consistent, high‑quality cleaning that makes your workplace feel better the moment you walk in. Click here to get started.

Ready to Build a Business That Actually Supports Your Life?

If you’re looking for stability, flexibility, and a business model that grows with you, Urban Clean is ready to help you take the next step. Click here to explore our franchising offer.

Sources

• Australian small business survival rates and exit patterns: Australian Bureau of Statistics, Counts of Australian Businesses, including Entries and Exits, July 2021–June 2025.
• Additional context on Australian business churn and survival gaps: Scale Suite, Australian Business Statistics 2026: SME Data, Failure Rates & Growth Trends.
• Commercial cleaning industry revenue ($20.1B), number of businesses (44,000+), and employment (209,000 workers): IBISWorld data as reported by Urban Clean, Why Commercial Cleaning is Australia’s $20 Billion Opportunity.
• Confirmation of commercial cleaning sector size and workforce: IBISWorld data as referenced in Urban Clean, Why Commercial Cleaning Is a Recession‑Proof Industry.
• Broader Australian cleaning services market valuation (AUD 18.97B in 2025) and forecast to AUD 31.20B by 2035 (CAGR 5.1%): Australia Cleaning Services Market Size & Share | 2035.

Starting a business can feel overwhelming, especially when you’re doing it alone. A commercial cleaning franchise, however, gives you the best of both worlds: the independence of running your own business with the security of a proven system behind you. Urban Clean takes that even further. Our model is built to remove the guesswork, reduce the risks, and give franchisees a clear pathway to long‑term growth.

With structured training, ongoing support, established systems, and a brand trusted across Australia, Urban Clean offers a business opportunity where you don’t have to reinvent the wheel — you simply follow a model that works. Let’s dive in.

What training and onboarding support do you offer?

Urban Clean provides a comprehensive onboarding program designed to set you up for success from day one. New commercial cleaning franchise owners receive hands‑on operational training, business coaching, and full instruction on our systems, software, quoting processes, and quality‑control tools. You’ll learn how to deliver consistent service, manage clients, and build your business confidently. By the time you launch, you’ll know exactly what to do and how to do it.

Do you provide ongoing support after the business is up and running?

Absolutely. Urban Clean is built on a culture of continuous support. Once your business is operating, you’ll have access to ongoing coaching, operational guidance, marketing assistance, and regular check‑ins from our support team. Whether you’re solving a challenge, onboarding new clients, or planning your next stage of growth, you’re never left to figure it out alone.

What are the requirements to become a franchisee?

Urban Clean franchisees come from all backgrounds — you don’t need cleaning experience. What matters most is your commitment to following the system, your reliability, and your willingness to build strong client relationships. You’ll need the financial capacity to invest in the franchise, a strong work ethic, and the drive to grow your business. Eligibility to work in Australia and a clean background check are also standard requirements.

What’s the difference between a unit and master franchise?

A Unit Franchise is ideal for those who want to run their own cleaning business within a defined territory. You’ll service clients directly, build your local reputation, and grow your income through recurring contracts.

A Master Franchise covers a larger region and focuses on recruiting, supporting, and mentoring multiple unit franchisees. Instead of delivering cleaning services yourself, you build and manage a network. It’s a leadership‑driven opportunity with higher earning potential and broader responsibilities.

What is the process to become a franchisee — step by step?

Step 1: Initial Enquiry You reach out to Urban Clean to express your interest and receive introductory information about the opportunity.

Step 2: Discovery Conversation You meet with our team to learn more about the model, expectations, investment, and support available.

Step 3: Strategy Session You meet with our team to address concerns, answer question and discuss business goals.

Step 4: Application & Assessment You complete an application, and we assess your suitability, goals, and alignment with Urban Clean’s values and systems.

Step 5: Due Diligence You receive the Franchise Disclosure Document and draft agreement. This is your time to review everything with independent legal and financial advisors.

Step 6: Approval & Signing Once both sides are confident, you sign the agreement, secure your territory, and prepare for onboarding.

Step 7: Training & Onboarding You complete Urban Clean’s structured training program, learning the systems, tools, and processes that will drive your success.

Step 8: Launch & Growth With support from the Urban Clean team, you begin servicing clients, building your business, and scaling your income.

The demand for reliable, professional commercial cleaning continues to grow — and so does the opportunity for entrepreneurs who want a business with stability, scalability, and long‑term earning potential. Urban Clean’s commercial cleaning franchise model removes the uncertainty that often comes with starting a business, replacing it with proven systems, structured support, and a brand trusted nationwide. Whether you’re looking for a fresh start, a pathway to financial independence, or a business you can grow at your own pace, Urban Clean gives you the tools and guidance to make it happen.

If you’re ready to take control of your future and build a business backed by a national support network, now is the time to explore an Urban Clean franchise. Start your journey today and discover how far you can go with a model designed for real, sustainable growth.

Thinking About Starting a Cleaning Business? Our Franchisees Are Making Bank.

Urban Clean franchisees aren’t just doing okay. They’re thriving. They’re building real businesses with real income and real freedom — the kind of success that makes people wonder why they didn’t start sooner. Commercial cleaning is in demand, recession‑proof, and supported by a system that actually works.
No guesswork. No going it alone. Just a proven model that turns effort into income.

If you’re looking for a business that’s stable, scalable, and genuinely profitable, Urban Clean might be the smartest move you make this year. Our franchisees clean commercial spaces, build strong client bases, and grow their income with confidence. It’s not glamorous, but it’s real — and it works. Click here to book a call.

When ACTIONcoach Founder, Brad Sugars sat down with Urban Clean to talk about the fundamentals of business success, he didn’t start with motivation or mindset. He started with leverage, the idea that you do the work once and get paid forever. It’s the principle that separates people who own a business from people who are trapped inside one. And once you understand leverage, you understand why some businesses scale effortlessly while others grind endlessly, and why a cleaning franchise is a textbook example.

Brad breaks leverage into three levels: employee work, manager work, and owner work. Each level determines how much freedom, wealth, and scalability you can create. Most people stay stuck at the first level because it feels familiar, but the real transformation happens when you move into the work that multiplies your effort instead of repeating it.

Employee Work: Paid Once, Start Again Tomorrow

Employee work is the simplest to understand because it’s the work most people grow up doing. You clean a site, you get paid. You make a sale, you get paid. You complete a task, you get paid. It’s honest work, but it’s linear, one hour of effort equals one hour of income. There’s no compounding effect, no long-term payoff, and no leverage.

This is why employee work can never create true business freedom. It keeps you in motion but never moves you forward. It’s essential, but it’s not scalable. And if you stay here as a business owner, you don’t own a business, you own a job with extra stress and no holidays.

Manager Work: The First Step Toward Leverage

Manager work is where leverage begins. This is the work of building systems, training people, improving processes, and ensuring the team follows the systems. You do the work once — create a checklist, build a workflow, train a team member, and the benefit continues long after the task is complete. It’s the bridge between working in the business and working on it.

This is also where most business owners feel the first real shift. Instead of being the person who does everything, you become the person who builds the machine that does everything. It’s not glamorous, but it’s powerful. And it’s the only path to scale.

Owner Work: Build It Once, Get Paid Forever

Owner work is the highest level of leverage, and the one most business owners never reach. This is where you build a commercial, profitable enterprise that works without you. Brad’s definition is simple: a business is an asset that buys back your time freedom and financial freedom. It’s not a place you go every day. It’s something that pays you whether you show up or not.

This is the level where wealth is created. It’s where systems, people, and recurring revenue work together to produce long-term results. And it’s where Urban Clean’s cleaning franchise model shines, because the systems are already built. Franchisees don’t have to invent leverage, they step straight into it.

Why Recurring Contracts Are Urban Clean’s Superpower

Brad uses Apple and Microsoft to explain leverage: Apple made a computer once and sold it once; Microsoft made software once and sold it millions of times. Pixar made a movie once and Disney continues selling it forever. That’s leverage. One effort, ongoing return.

Urban Clean applies the same principle through recurring contracts. A cleaning franchise make the sale once, and the client stays with you long-term. The work continues, the revenue continues, and the business grows without starting from zero each month. It’s the closest thing to “get paid forever” that exists in the service industry.

Scale: The Engine of Exponential Growth

In Pulling Profits Out of a Hat, Brad talks about exponential growth — the kind of growth where each year builds on the last. This only happens when the next sale becomes easier, the next hire becomes smoother, and the next system is already in place. Scale is not about working harder; it’s about building a business that grows because the structure supports it.

Urban Clean’s model is designed for scale, but scale only happens when you stop doing everything yourself. Doing it all feels safe, but it kills growth. Saving a wage often costs you a fortune because it limits your capacity, your speed, and your ability to leverage the systems already available to you.

Why Doing It Yourself Is the Most Expensive Strategy

One salesperson can only grow a business so far. Five salespeople can grow it five times faster. One cleaner can only clean so many sites. A team can clean dozens. Doing everything yourself feels responsible, but it’s actually the biggest barrier to leverage. It keeps you stuck at the employee level, even if you technically own the business.

Brad puts it plainly: saving a wage can cost you a fortune. The moment you let go, hire well, and trust the systems, your business stops being limited by your personal capacity. That’s when scale becomes possible, and predictable.

Think Bigger: The McDonald’s Lesson

Brad shared a story about a McDonald’s executive who said they want their franchisees to own five stores. Why? Because at five stores, a franchisee becomes wealthy, influential, and deeply connected to their community. They create jobs, support local initiatives, and become the kind of business owner people look up to.

The lesson is simple: don’t be afraid to dream bigger. Most people limit their goals because they can’t see the “how” yet. But the “how” is something you learn along the way. The dream comes first, the skills come second.

Stop Letting “How?” Kill Your Goals

Alan Pease says most dreams die because people ask “how” too early. You set a goal, someone asks how you’ll achieve it, and because you don’t know yet, you shrink the goal. Brad didn’t. When people asked him how he’d achieve his goals, he said, “I don’t know yet, but I’ll learn.”

That’s the mindset that builds leverage. You don’t need to know how to achieve the goal today. You just need to know you want it. The learning, the skills, the people, and the opportunities appear once you commit.

Dream. Learn. Plan. Act.

Brad quotes Jim Rohn: “Never wish your life were easier. Wish that you were better.” You don’t need to be capable of achieving your biggest goals today. You just need to be willing to grow into the person who can. If you want better marketing, study marketing. If you want better leadership, study leadership. If you want better relationships, study relationships.

Writing a plan without new knowledge just means repeating what you’ve always done. Dream big. Learn what you need. Plan with clarity. Act with confidence. That’s the formula. And once you have the vision, the mission, and the team, the business becomes the asset it was meant to be.

Why Urban Clean Is Built for Leverage

Urban Clean gives cleaning franchisees a head start most business owners never get. The systems are already built. The marketing is already proven. The technology already supports scale. The recurring revenue model already creates stability. You don’t have to invent leverage, you simply have to use it.

A cleaning franchise is a business designed to grow with you. A business that rewards learning, leadership, and ambition. A business that becomes an asset, not a job. And a business that gives you the freedom to dream bigger than you ever have before.

If You’re Tired of Chasing Cleaners, We’re Here

If you’re a business owner who’s had enough of the stress, the follow-ups, and the uncertainty, we’re here to help. Urban Clean delivers reliable, consistent, high-quality cleaning, without the frustration. Let us take it off your plate so you can get back to running your business. Let us handle the cleaning and take it off your to-do list, just click here!

And if you’re someone who’s ready to take ownership of your future, we’d love to talk. Whether you’re looking for a flexible income or ready to build a business that scales, our cleaning franchise model gives you the tools, training, and support to succeed. Click here to connect with us

If you’ve spent any time in corporate life, you’ve heard them, the phrases, the rituals, the passive‑aggressive poetry of the modern workplace. They float through meeting rooms, haunt inboxes, and make you question your life choices. And if you’ve ever felt your soul leave your body when someone says one of these, congratulations, you might be more ready for business ownership than you think.

Here are the nine corporate classics that signal it’s time to step out of the boardroom and into a business you actually control, like an Urban Clean cleaning franchise.

1. “Let’s Touch Base”

There’s nothing quite like hearing “let’s touch base” to remind you that you’re about to have a meeting about a meeting. If you’ve ever sat there thinking, “We could’ve just done the thing instead of touching base about doing the thing,” you’re already thinking like a business owner. You don’t need more bases. You need clarity, action, and a plan that actually moves.

Urban Clean franchisees don’t “touch base.” They operate with systems that remove the need for endless check‑ins. With guaranteed starter contracts (T&Cs apply), purpose‑built technology, and structured onboarding, you always know what’s happening and why. No circling. No hovering. No base‑touching.

2. “What Are the Action Items?”

This phrase is corporate code for: “Who can I delegate this to so I don’t have to do it?” If you’ve ever been volunteered into an action item that magically appeared in your lap, you know what I’m talking about. And you also know the truth: you’re capable of far more than the tasks you’re being handed.

In an Urban Clean cleaning franchise, you don’t wait for action items, you own the actions. You follow proven systems, deliver consistent results, and build a business where your effort actually matters. No one is dropping mystery tasks into your inbox. You’re in control, and the work you do directly builds your income, your reputation, and your future.

3. “We Need to Leverage Synergies”

No one, and I mean no one, knows what this means. Not even the person who said it. It’s the corporate equivalent of shaking a snow globe and hoping something strategic falls out. If you’ve ever heard this phrase and felt your brain quietly shut down, you’re ready for a business where communication is clear, direct, and actually useful.

Urban Clean franchisees don’t leverage synergies, whatever that is. They leverage systems. They leverage recurring commercial contracts that renew annually or bi‑annually, creating stackable income that grows year after year. They leverage purpose‑built technology that keeps clients informed and franchisees in control. That’s real synergy, the kind that pays bills.

4. “As Per My Last Email…”

The corporate eyebrow raise. The digital sigh. The polite way of saying: “I already sent it to you twice. Check your email, buddy.”

If you’ve ever typed this with the emotional intensity of someone holding the entire organisation together with sheer willpower, you’re ready for a business where communication doesn’t require hand-holding. Urban Clean franchisees communicate like adults; clearly, respectfully, and with systems that prevent things from slipping through the cracks in the first place.

With Urban Clean’s purpose‑built app, Janiflow, everything is logged, tracked, and transparent. No passive‑aggressive email chains. No “just following up.” No emotional labour disguised as professionalism. Just clarity.

5. “Let’s Circle Back”

The final boss of corporate procrastination. If you’ve ever heard this and thought, “Or… we could just make a decision now?” you’re already thinking like someone who should be running their own show. Circling back is just corporate cardio, lots of movement, no progress.

Urban Clean franchisees don’t circle back. They move forward. With guaranteed starter contracts (T&Cs apply), structured training, and ongoing support, you’re not stuck in loops. You’re building momentum. You’re building income. You’re building something real.

6. “We Might Need to Pivot”

Ah yes… the word that means, “Everything is on fire, but we’re going to pretend this is innovation.” If you’ve ever heard this and thought, “We’re not pivoting, we’re panicking,” you’re ready for a business where strategy is real, not rebranded chaos.

Urban Clean franchisees don’t pivot. They adapt with intention. The model is built for stability: recurring commercial contracts, predictable income, and a recession‑resistant industry. When you pivot here, it’s because you’re scaling, not scrambling.

7. “Afternoon!” (When You Walk In One Minute Late)

This one is uniquely, beautifully Australian. You walk in at 9:01 and someone hits you with a cheerful, passive‑aggressive “Afternoon!” It’s friendly. It’s funny. It’s also a reminder that you’re living on someone else’s clock.

If that tiny greeting has ever made you think, “I’m too grown to be monitored like a school kid,” you’re ready for a business where you set the schedule. Urban Clean franchisees work after hours, around their lives, and on their terms. No time‑tracking. No eyebrow raises. No “afternoon!” unless you’re saying it to yourself.

8. The Passive‑Aggressive CC’ing of Half the Organisation

There is no corporate power move quite like being CC’d into an email thread you didn’t ask for, didn’t cause, and definitely didn’t need to be involved in. It’s the digital equivalent of someone tapping a microphone and announcing, “Just making sure everyone sees this.” If you’ve ever opened an email and thought, “Why am I here? Why is Karen from Accounts here? Why is the CEO here?” you’re already emotionally prepared for business ownership.

In an Urban Clean cleaning franchise, there’s no need for CC theatrics. Communication is direct, respectful, and built into the system. Franchisees use purpose‑built technology that logs jobs, tracks quality, and keeps everyone informed without the need for passive‑aggressive email chains. No one is looping in twelve people to make a point. You get clarity, not chaos.

9. The Meetings That Could Have Been Emails

If you’ve ever sat in a meeting thinking, “This could’ve been an email. Actually, this could’ve been a sentence,” you’re not alone. Corporate life is full of gatherings where nothing happens except the slow erosion of your will to live. You watch the clock, you nod politely, and you wonder how many hours of your life have been sacrificed to conversations that could’ve been summarised in three bullet points.

Urban Clean franchisees don’t waste time in meetings that could’ve been emails. The cleaning franchise model is built on action, not endless discussion. You get structured training, clear systems, and support that respects your time. No boardroom marathons. No “quick catch‑ups” that last an hour. Just a business that moves, and lets you move with it.

Bonus Sign: The Office Birthday Cake Is the Highlight of Your Week

There’s nothing wrong with enjoying a slice of office birthday cake, it’s practically a national coping mechanism. But if that slab of supermarket mud cake is the only thing breaking up the monotony of your workday, it might be time to reassess. When the most exciting moment of your week is gathering around a laminated table while someone says, “Make a wish!” to a colleague you barely know, you’re not thriving. You’re surviving.

If you’ve ever stood there, plastic fork in hand, thinking, “Surely there’s more to life than this,” you’re already halfway to business ownership. An Urban Clean cleaning franchise gives you something far more satisfying than a sugar hit, autonomy, momentum, and a business that grows because of your effort, not despite it.

Bonus Sign: Pizza Day Is the Only Thing Getting You Through the Week

There’s something beautifully tragic about how excited an office becomes when someone announces “It’s pizza day!” Suddenly, grown adults who haven’t smiled since last quarter light up like children at a school disco. And look, pizza is great. But if a stack of cardboard boxes in the break room is the only thing breaking up the monotony of your week, that’s not workplace culture. That’s survival mode with extra cheese.

If you’ve ever stood around a communal table eating a slice that’s both too hot and somehow already cold, thinking, “There has to be more to life than this,” you’re already halfway to business ownership. An Urban Clean cleaning franchise gives you something far more satisfying than a free lunch; autonomy, momentum, and a business where your effort actually builds your future.

Why Urban Clean Is the Smarter Move

Urban Clean gives franchisees a foundation most new business owners only dream about. With guaranteed starter contracts (T&Cs apply) and recurring commercial clients that renew annually or bi‑annually, franchisees step into a cleaning franchise model built on predictability rather than guesswork. This creates stackable income, the kind that grows year after year instead of resetting to zero every month. It’s the difference between hoping for work and having work, between chasing clients and building a business that compounds.

But the real power is in the system behind it. Urban Clean franchisees operate with purpose‑built technology, a proven operational framework, and a support network that actually supports — not just during onboarding, but throughout their entire journey. Add to that a community of franchisees already earning serious income, and you get a cleaning franchise that doesn’t just promise opportunity; it delivers it. This is a business model where effort turns into momentum, momentum turns into growth, and growth turns into a future you control.

If You’re Tired of Chasing Cleaners, We’re Here

If you’re a business owner who’s had enough of the stress, the follow-ups, and the uncertainty, we’re here to help. Urban Clean delivers reliable, consistent, high-quality cleaning, without the frustration. Let us take it off your plate so you can get back to running your business. Let us handle the cleaning and take it off your to-do list, just click here!

And if you’re someone who’s ready to take ownership of your future, we’d love to talk. Whether you’re looking for a flexible income or ready to build a business that scales, our cleaning franchise model gives you the tools, training, and support to succeed. Click here to connect with us